Frequently Asked Questions
Everything you need to know about our premium building materials and services.
What are your standard shipping times for bulk orders?
Standard delivery for bulk building materials typically takes 3-5 business days. Local deliveries within our primary service area may be eligible for next-day drop-off depending on stock availability.
Do you offer job site delivery and unloading?
Yes, we offer specialized job site delivery. Our fleet includes crane trucks and forklifts to ensure materials are placed exactly where you need them safely and efficiently.
What is your return policy on unused materials?
We accept returns on most unused, unopened materials in their original packaging within 30 days of purchase. Please note that custom-cut items, special orders, and tinted paints are non-refundable.
Are your products compliant with local building codes?
All materials sold at A Class Building Materials meet or exceed national and local building standards. We provide technical data sheets and certification documents upon request for all structural components.
Do you offer trade discounts for contractors?
Absolutely. We offer a comprehensive trade program featuring tiered pricing, dedicated account management, and priority scheduling for licensed contractors and high-volume builders.
Can I request a quote for a full project bill of materials?
Yes, you can upload your blueprints or material list via our contact page. Our estimating team will provide a competitive, comprehensive quote within 24-48 hours.